Q - Are there different sized delivery vehicles?
A - Yes there are. With a range of four and six wheeled tankers, we can deliver a large range of fuels and volumes to any location. If the delivery vehicle has to go down a drive or track, a minimum width of 3 metres is required so that the driver is able to see in his mirrors.
Q - My tank is a little way from the road. Will you still be able to deliver?
A - Most of our tankers have a 150ft maximum hose, which can be pulled out to make the delivery. This means we can even deliver if your tank is tucked away and seemingly hard to get to.
Q - What is the minimum delivery?
A - The minimum delivery we can make by law is 500 litres. However, the larger the delivery you can take, the greater the economies of scale.
Q - Can you make unattended deliveries?
A - Yes, providing we can gain access to your tank. All our deliveries are metered and you will receive a printed read out of the precise amount dispensed. These meters are regularly checked by Trading Standards.
So, there's usually no need for you to stay at home for us to make your delivery. However if there is a locked gate or door, please remember to tell us when you order so that we can telephone you the day before to unlock the gate.
Q – I live in a terraced house. Can the hose be pulled through the house?
A – No, we are no longer able to take the hose through the house as we are not covered by insurance if there should be an accident.
Q – Can the hose be pulled through a hedge?
A – Yes, but please bear in mind that the hose is heavy and the driver does need to be able to pull the hose safely to the tank and then have clear and unobstructed access in order that he may deliver safely.
Q - How can I find out about oil storage rules and regulations?
A - Even a small oil spillage can have a devastating effect on the local environment and because of this oil storage within the UK is understandably highly regulated.
It’s worth spending a few minutes making sure your storage tank complies with the rules. You can get all the information to do this by visiting the sites below or by asking any member of the team in our office.